Privacy Policy

At Pilates & I, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, and make payments online.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information: Name, email address, phone number, and any information you provide when booking appointments.
Payment Information: Billing details when you pay online. (Note: We do not store credit card information. All transactions are processed securely through our third-party payment processor.)
Technical Information: IP address, browser type, device information, and cookies to improve website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and manage your bookings and payments.
To send booking confirmations, reminders, and important updates.
To respond to your inquiries and provide customer support.
To improve our website, services, and user experience.
To comply with legal obligations and enforce our policies.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

Service Providers: Third-party providers who assist with payment processing, website hosting, and email communications.
Legal Requirements: If required by law or to protect our rights, we may disclose your information to authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

5. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.
Withdraw consent for marketing communications.
Request information on how your data is processed.

To exercise these rights, contact us at info@pilatesandistudio.com.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.